RPL Kit-SITXCCS016 Develop and manage quality customer service practices Training And Assessment Strategy Elective units BSBHRM602 Manage human

Elective units BSBHRM602 Manage human resources strategic planning BSBINM601 Manage knowledge and information BSBINN601 Lead and manage organisational change BSBINM601 Manage knowledge and information BSBFIM601 Manage finances BSBSUS501 Develop workplace policy and procedures for sustainability BSBMKG506 Plan market research BSBADM502 Manage meetings Additional electives BSBMGT616 Develop and implement strategic plans BSBMGT608 Manage innovation and continuous improvement BSBADV602 Develop an advertising campaign If you require RPL Kits with comprehensive benchmarking

Units of competency RIICRC314D Handle concrete materials RIICRC315D Use concreting materials and equipment RIICCM206D Support plant operations RIICRC311D Conduct concrete road paver operations If you require RPL Kits with comprehensive benchmarking

Units of competency SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXCCS002 Provide visitor information SITTTSL001 Operate online information systems SITTTSL004 Provide advice on Australian destinations SITTTSL002 Access and interpret product information If you require RPL Kits with comprehensive benchmarking

weeds and diseases AHCPMG203 Work effectively in a pest management environment AHCPMG306 Determine pest control techniques AHCPMG308 Implement pest management strategies AHCWHS301 Contribute to work health and safety processes Elective units AHCFAU202 Recognise fauna AHCPMG304 Use firearms to humanely destroy animals AHCPCM303 Identify plant specimens AHCCHM310 Conduct manual fumigation of vertebrate and invertebrate pests AHCPCM202 Collect

engaging and compliant classroom delivery of a qualification

RPL Kit-SITXCCS016 Develop and manage quality customer service practices Training And Assessment Strategy Elective units BSBHRM602 Manage humanOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information