Unit Knowledge Guide-CPCCON2021 Handle concreting materials and components HLTINFCOV001 aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

Units of competency ICTRFN407 Conduct radio frequency measurements ICTWHS204 Follow work health and safety and environmental policy and procedures ICTTEN202 Use hand and power tools ICTCBL303 Install and terminate coaxial cable ICTDRE301 Install digital reception equipment ICTRFN202 Install a terrestrial antenna * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCAGB504 Plan production for the whole business AHCORG506 Manage an agroecology production system Elective units AHCORG401 Manage biodynamic production AHCORG402 Manage organic livestock production AHCORG403 Manage organic soil improvement AHCORG408 Manage on farm composting AHCORG503 Design and document an organic farm landscape AHCORG504 Develop and manage a community based marketing supply chain AHCORG505 Develop and monitor a sustainable production plan AHCORG507 Develop an organic and biodynamic management plan If you require RPL Kits with comprehensive benchmarking

Units of competency HLTWHS001 Participate in workplace health and safety SISXCCS001 Provide quality service SISFFIT010 Deliver pre-choreographed or prescribed group exercise to music SISFFIT009 Deliver pre-choreographed or prescribed community fitness * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FBPOPR2088 Operate pumping equipment FBPOPR2094 Clean equipment in place FBPOPR3016 Operate and monitor a separation process FBPOPR3011 Operate and monitor a heat treatment process If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-CPCCON2021 Handle concreting materials and components HLTINFCOV001 aggressive or abusive customers SIRXCEG009Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner