ERF Checklist-AHCCHM404 Develop procedures to minimise risks in the use of chemicals LGA Core units BSBLDR411 Demonstrate leadership

Core units BSBLDR411 Demonstrate leadership in the workplace BBLDR413 Lead effective workplace relationships BSBOPS402 Coordinate business operational plans BSBXCM401 Apply communication strategies in the workplace BSBXTW401 Lead and facilitate a team Elective units BSBCMM412 Lead difficult conversations Group A BSBCRT411 Apply critical thinking to work practices Group A BSBCRT413 Collaborate in creative processes Group A BSBOPS403 Apply business risk management processes Group A BSBPEF402 Develop personal work priorities Group A BSBSTR401 Promote innovation in team environments Group A BSBOPS404 Implement customer service strategies Group B If you require RPL Kits with comprehensive benchmarking

Units of competency CHCDIS006 Develop and promote positive person-centred behaviour supports CHCDIS002 Follow established person-centred behaviour supports If you require RPL Kits with comprehensive benchmarking

assess and control safety risks If you require RPL Kits with comprehensive benchmarking

Units of competency FBPCEL2009 Carry out transfer operations FBPCEL3017 Perform single column lees stripping (continuous still brandy) operations FBPCEL3001 Handle and store spirits BSBWHS301 Maintain workplace safety FBPCEL3018 Perform dual column distillation (continuous still brandy) operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

ERF Checklist-AHCCHM404 Develop procedures to minimise risks in the use of chemicals LGA Core units BSBLDR411 Demonstrate leadershipPlease contact us for more information!