Self-Study Guide-AURACA001 Respond to customer needs and enquiries in an automotive workplace CUA Units of competency BSBSTR402 Implement

Units of competency BSBSTR402 Implement continuous improvement BSBCRT411 Apply critical thinking to work practices BSBCRT413 Collaborate in creative processes BSBCRT512 Originate and develop concepts If you require RPL Kits with comprehensive benchmarking

Core units AHCAGB405 Analyse and interpret production data AHCAGB406 Keep financial records for primary production business AHCWHS402 Maintain workplace health and safety processes Electives AHCBIO401 Plan and implement a biosecurity program AHCBUS408 Operate within a budget framework AHCBUS409 Participate in an e-business supply chain AHCWRK404 Implement quality assurance procedures AHCWRK409 Supervise work routines and staff performance BSBCMM411 Make presentations BSBESB406 Establish operational strategies and procedures for new business ventures BSBESB407 Manage finances for new business ventures BSBFIN401 Report on financial activity BSBLDR414 Lead team effectiveness If you require RPL Kits with comprehensive benchmarking

Units of competency HLTAUD002 Conduct play audiometry HLTAUD003 Assess and respond to occupational noise risk HLTAUD001 Assess hearing * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCHCS001 Provide home and community support services CHCDIS007 Facilitate the empowerment of people with disability CHCCCS025 Support relationships with carers and families CHCCCS011 Meet personal support needs If you require RPL Kits with comprehensive benchmarking

Units of competency BSBRSK501 Manage risk SISSSCO004 Plan

Self-Study Guide-AURACA001 Respond to customer needs and enquiries in an automotive workplace CUA Units of competency BSBSTR402 ImplementOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the