Class Activity Book-AURSLA001 Comply with legal requirements when selling automotive products and services Training and Assessment Strategy Units of competency BSBOPS404 Implement

Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations If you require RPL Kits with comprehensive benchmarking

assess and control safety risks Elective units SITXINV002 Maintain the quality of perishable items SITXHRM001 Coach others in job skills SITXFSA001 Use hygienic practices for food safety SITHFAB002 Provide responsible service of alcohol SITHFAB004 Prepare and serve non-alcoholic beverages SITHFAB005 Prepare and serve espresso coffee BSBWOR203 Work effectively with others SITHCCC006 Prepare appetisers and salads SITHCCC007 Prepare stocks

AHCBUS610 Manage agribusiness risk AHCBUS613 Manage human resources AHCWRK520 Develop workplace policy and procedures for environment and sustainability BSBFIN501 Manage budgets and financial plans BSBOPS601 Develop and implement business plans PSPPCY018 Manage policy implementation AHCLPW602 Coordinate the preparation of a regional resource management plan AHCNRM603 Implement a monitoring

Units of competency SISSSCO012 Coach sport participants up to an intermediate level SISSSCO002 Work in a community coaching role SISSSCO005 Continuously improve coaching skills and knowledge If you require RPL Kits with comprehensive benchmarking

AURAMA005 Manage complex customer issues in an automotive workplace BSBPEF402 Develop personal work priorities

Class Activity Book-AURSLA001 Comply with legal requirements when selling automotive products and services Training and Assessment Strategy Units of competency BSBOPS404 ImplementOur unit class activities books support your learners to understand the underpinning knowledge of the training package. This document assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification. The class activities book also collects detailed information that can be used to improve instruction and student learning while it's happening. This is a one off license fee and there are no limits on the