Learner Resources-FSKOCM012 Use oral communication skills to participate in workplace negotiations Learner Guide CHCECE041 Maintain a safe and

CHCECE041 Maintain a safe and healthy environment for children CHCECE042 Foster holistic early childhood learning

select and induct staff SITXCCS008 Develop and manage quality customer service practices If you require RPL Kits with comprehensive benchmarking

Units of competency FWPHAR2206 Operate a mobile chipper/mulcher FWPCOT2237 Maintain chainsaws FWPCOT2239 Trim and cut felled trees RIIWHS205E Control traffic with stop-slow bat HLTAID003 Provide first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBTWK501 Lead diversity and inclusion BSBLDR521 Lead the development of diverse workforces BSBHRM615 Contribute to the development of diversity and inclusion strategies If you require RPL Kits with comprehensive benchmarking

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Learner Resources-FSKOCM012 Use oral communication skills to participate in workplace negotiations Learner Guide CHCECE041 Maintain a safe andOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all