Self-Study Guide-BSBCUS501 Manage quality customer service MSM Core units AHCLSK217 Apply animal

Core units AHCLSK217 Apply animal welfare principles to handling and husbandry of livestock AHCSHG201 Crutch sheep AHCSHG203 Shear sheep to novice level AHCSHG205 Grind combs and cutters for machine shearing AHCSHG206 Prepare handpiece and downtube for machine shearing AHCSHG210 Undertake basic shearing and crutching AHCWRK204 Work effectively in the industry AHCWRK209 Participate in environmentally sustainable work practices AHCWHS201 Participate in work health and safety processes If you require RPL Kits with comprehensive benchmarking

Core units AHCLSK217 Apply animal welfare principles to handling and husbandry of livestock AHCSHG202 Assist in preparing for shearing and crutching AHCWOL201 Pen sheep AHCWOL202 Perform board duties AHCWOL203 Carry out wool pressing AHCWRK202 Observe environmental work practices AHCWRK204 Work effectively in the industry AHCWHS201 Participate in work health and safety processes If you require RPL Kits with comprehensive benchmarking

select and induct staff SITXCCS008 Develop and manage quality customer service practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

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Core units BSBLDR511 Develop and use emotional intelligence BSBLDR502 Lead and manage effective workplace relationships BSBMGT517 Manage operational plan BSBWOR502 Lead and manage team effectiveness Elective Units BSBCUS501 Manage quality customer service Group A BSBPMG522 Undertake project work Group A BSBWOR501 Manage personal work priorities and professional development Group A BSBMGT502 Manage people performance Group A BSBADM502 Manage meetings Group B BSBSUS501 Develop workplace policy and procedures for sustainability Group B BSBMGT516 Facilitate continuous improvement Group A BSBFIM501 Manage budgets and financial plans Group A Additional electives BSBWHS501 Ensure a safe workplace BSBHRM513 Manage workforce planning BSBRSK501 Manage risk If you require RPL Kits with comprehensive benchmarking

Self-Study Guide-BSBCUS501 Manage quality customer service MSM Core units AHCLSK217 Apply animalOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the