Unit Knowledge Guide-BSBMKG607 Manage market research Discount Units of competency BSBOPS404 Implement

Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner GuideThe learner guide meets training package criteria and is developed in a logical order

pastries and breads SITHCCC042 Prepare food to meet special dietary requirements SITHCCC043 Work effectively as a cook SITHKOP009 Clean kitchen premises and equipment SITHKOP010 Plan and cost recipes SITHPAT016 Produce desserts SITXFSA005 Use hygienic practices for food safety SITXFSA006 Participate in safe food handling practices SITXHRM007 Coach others in job skills SITXINV006 Receive

grief and trauma CHCAGE005 Provide support to people living with dementia * We can develop additional elective units that are not listed on request (Please contact us for further information)

Type C buildings CPCCBC5001 Apply building codes and standards to the construction process for Type B construction CPCCBC5002 Monitor costing systems on complex building and construction projects CPCCBC5003 Supervise the planning of onsite building and construction work CPCCBC5005 Select and manage building and construction contractors CPCCBC5007 Administer the legal obligations of a building and construction contractor CPCCBC5010 Manage construction work CPCCBC5011 Manage environmental management practices and processes in building and construction CPCCBC5013 Manage professional technical and legal reports on building and construction projects CPCCBC5018 Apply structural principles to the construction of buildings up to 3 storeys CPCCBC5019 Manage building and construction business finances Elective Units BSBPMG532 Manage project quality BSBPMG538 Manage project stakeholder engagement CPCCBC5004 Supervise and apply quality standards to the selection of building and construction materials If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-BSBMKG607 Manage market research Discount Units of competency BSBOPS404 ImplementOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner