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Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict If you require RPL Kits with comprehensive benchmarking
Syllabus e
What’s Included
Units of competency RIIWHS301D Conduct safety and health investigations RIIRIS402D Carry out the risk management process RIIWHS404D Implement and monitor health and hygiene management systems BSBWHS401 Implement and monitor WHS policies
Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)
SCORM Compliant Package-BSBRES401 Analyse and present research information DEF Units of competency SITXCCS007 Enhance* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.
US$ 799.50
US$ 799.50
US$ 799.50
US$ 52.00
US$ 147.00
US$ 138.00
