Assessment Kit-SITXHRM012 Monitor staff performance ICP Core units SIRXCEG001 Engage the

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

Units of competency FWPCOT3260 Recover four wheel drive vehicles FWPFGM3215 Perform complex 4x4 operations FWPFGM3214 Operate a four wheel drive in a towing situation FWPCOT2233 Navigate in forest areas FWPCOT3259 Operate a four wheel drive on unsealed roads * We can develop additional elective units that are not listed on request (Please contact us for further information)

engineering or related activities MSL952001 Collect routine site samples MEM11011B Undertake manual handling MSMOPS100 Use equipment If you require RPL Kits with comprehensive benchmarking

Core units AURTTK102 Use and maintain tools and equipment in an automotive workplace AURTTF101 Inspect and service petrol fuel systems AURTTB101 Inspect and service braking systems AURASA102 Follow safe working practices in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURETR112 Test and repair basic electrical circuits AURETR123 Diagnose and repair spark ignition engine management systems AURETR125 Test

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Assessment Kit-SITXHRM012 Monitor staff performance ICP Core units SIRXCEG001 Engage theOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of