Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations If you require RPL Kits with comprehensive benchmarking
Units of competency BSBTEC402 Design and produce complex spreadsheets BSBTEC401 Design and produce complex text documents BSBTEC403 Apply digital solutions to work processes BSBTEC404 Use digital technologies to collaborate in a work environment If you require RPL Kits with comprehensive benchmarking
Core units CHCCOM002 Use communication to build relationships CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCGRP002 Plan and conduct group activities CHCLEG001 Work legally and ethically CHCMHS001 Work with people with mental health issues CHCMHS007 Work effectively in trauma informed care CHCPRT025 Identify and report children and young people at risk CHCYTH013 Engage respectfully with young people CHCYTH014 Work effectively with young people in youth work context CHCYTH015 Support young people to create opportunities in their lives CHCYTH016 Respond to critical situations CHCYTH022 Provide services for the needs and circumstances of young people HLTWHS001 Participate in workplace health and safety Elective units CHCAOD001 Work in an alcohol or other drugs context CHCAOD004 Assess needs of client with alcohol and other drugs issues If you require RPL Kits with comprehensive benchmarking
A compliant set of RTO policies and procedures to run ELICOS courses
Core Units AURTTA121 Diagnose complex system faults Elective Units AURETR017 Overhaul charging system alternators AURETR018 Overhaul starting system motors AURETU007 Overhaul air conditioning and HVAC system compressors AURHTB003 Overhaul hydraulic and air over hydraulic braking system components AURHTD104 Carry out heavy vehicle wheel alignment operations AURLTB001 Overhaul light vehicle braking system components AURLTD106 Carry out light vehicle wheel alignment operations AURMTA007 Conduct non-destructive testing AURMTE101 Test engines using a dynamometer If you require RPL Kits with comprehensive benchmarking
Vocational Placement Kit-HLTHPS006 Assist clients with medication CUA Units of competency BSBOPS404 ImplementA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.