Unit Knowledge Guide-CPCCST3016 Build solid stonemasonry walls Certificate II Units of competency BSBOPS404 Implement

Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency PSPGEN048 Support workplace coaching and mentoring PSPGEN053 Provide leadership If you require RPL Kits with comprehensive benchmarking

Units of competency TAEASS402 Assess competence TAEASS401 Plan assessment activities and processes TAEDEL301 Provide work skill instruction TAEASS403 Participate in assessment validation If you require RPL Kits with comprehensive benchmarking

health and environment policies and procedures FWPCOR3202 Conduct quality and product care procedures FWPCOR3203 Evaluate fire potential and prevention HLTAID003 Provide first aid Elective units AHCARB319 Use arborist climbing techniques FWPCOT3311 Use environmental care procedures to undertake fire salvage operations AHCWRK302 Monitor weather conditions FWPCOR2204 Follow fire prevention procedures TLIC3004 Drive heavy rigid vehicle TLIC3005 Drive heavy combination vehicle If you require RPL Kits with comprehensive benchmarking

HLTWHS001 Participate in workplace health and safety Elective Units CHCPRP003 Reflect on and improve own professional practice HLTFSE001 Follow basic food safety practices If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-CPCCST3016 Build solid stonemasonry walls Certificate II Units of competency BSBOPS404 ImplementOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner