Unit Knowledge Guide-HLTASEW005 Provide supervision for Aboriginal and/or Torres Strait Islander health workers RTO Policies and Procedures Units of competency BSBOPS404 Implement

Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations If you require RPL Kits with comprehensive benchmarking

fillers and bleach MSFFF2016 Apply surface coatings by hand MSFFL2031 Remove existing floor coverings MSFSF2016 Operate a steam press If you require RPL Kits with comprehensive benchmarking

machinery and equipment Group A AHCPMG412 Develop a pest management plan Group A AHCBUS407 Cost a project Group B AHCBUS408 Operate within a budget framework Group B AHCWRK401 Implement and monitor quality assurance procedures Group B AHCWRK402 Provide information on issues and policies Group B AHCWRK403 Supervise work routines and staff performances Group B BSBFIN401 Report on financial activity Group B BSBHRM415 Coordinate recruitment and onboarding Group B If you require RPL Kits with comprehensive benchmarking

Units of competency CHCCCS009 Facilitate responsible behaviour CHCCCS024 Support individuals with autism spectrum disorder CHCECE028 Collaborate with families to plan service and supports CHCPRP003 Reflect on and improve own professional practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

select and induct staff SITHIND001 Use hygienic practices for hospitality service SITHKOP007 Design and cost menus If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-HLTASEW005 Provide supervision for Aboriginal and/or Torres Strait Islander health workers RTO Policies and Procedures Units of competency BSBOPS404 ImplementOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner