ERF Checklist-PUA20719 Certificate II in Public Safety (Firefighting Operations) PMB Units of competency CHCMED002 Facilitate

Units of competency CHCMED002 Facilitate mediation CHCMED003 Consolidate and conclude mediation CHCMED001 Prepare for mediation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBITU307 Develop keyboarding speed and accuracy BSBWHS201 Contribute to health and safety of self and others Elective units BSBITU312 Create electronic presentations Group A BSBITU313 Design and produce digital text documents Group A BSBITU314 Design and produce spreadsheets Group A BSBITU306 Design and produce business documents Group A BSBITU309 Produce desktop published documents Group A BSBWRT301 Write simple documents Group A BSBFIA302 Process payroll Group A BSBCMM301 Process customer complaints Group B BSBCUS301 Deliver and monitor a service to customers Group B BSBSUS201 Participate in environmentally sustainable work practices Group B BSBINM301 Organise workplace information Group B Addtitonal electives BSBDIV301 Work effectively with diversity BSBADM311 Maintain business resources BSBFIA301 Maintain financial records * We can develop additional elective units that are not listed on request (Please contact us for further information)

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Guidance for interpreting responses and identifying LLND support needs

Units of competency CUADAN422 Develop dance techniques for musical theatre CUAVOS411 Develop singing techniques for musical theatre CUAACT412 Develop and apply acting techniques for musical theatre CUAPRF419 Perform in a musical theatre ensemble CUAPRF418 Perform solo in a musical theatre context * We can develop additional elective units that are not listed on request (Please contact us for further information)

ERF Checklist-PUA20719 Certificate II in Public Safety (Firefighting Operations) PMB Units of competency CHCMED002 FacilitatePlease contact us for more information!