RPL Kit-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set MEM Core units BSBLDR401 Communicate effectively

Core units BSBLDR401 Communicate effectively as a workplace leader BSBPMG522 Undertake project work BSBRSK401 Identify risk and apply risk management processes BSBWHS401 Implement and monitor WHS policies

Units of competency FBPFST4014 Apply sensory analysis in food and/or beverage production FBPFST5031 Identify the microbiological and biochemical properties of fermented food and/or beverages FBPTEC4022 Prepare starter cultures for fermentation FBPTEC4003 Control food contamination and spoilage FBPTEC4023 Control and monitor fermentation If you require RPL Kits with comprehensive benchmarking

Core units BSBPMG530 Manage project scope BSBPMG531 Manage project time BSBPMG532 Manage project quality BSBPMG533 Manage project cost BSBPMG534 Manage project human resources BSBPMG535 Manage project information and communication BSBPMG536 Manage project risk BSBPMG540 Manage project integration Elective units BSBCRT511 Develop critical thinking in others BSBLDR522 Manage people performance BSBPMG538 Manage project stakeholder engagement BSBPMG539 Manage project governance If you require RPL Kits with comprehensive benchmarking

Core units MEM09002 Interpret technical drawing MEM11011 Undertake manual handling MEM12023 Perform engineering measurements MEM12024 Perform computations MEM12025 Use graphical techniques and perform simple statistical computations MEM12026 Perform advanced trade calculations in a manufacturing

Core units MEM10016 Terminate and test electrical wiring and accessories MEM10018 Select cable types and sizes to suit loads and electrical installation environment MEM10019 Select circuit protection devices by type and rating

RPL Kit-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set MEM Core units BSBLDR401 Communicate effectivelyOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information