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Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations If you require RPL Kits with comprehensive benchmarking
Core units CHCCOM006 Establish and manage client relationships CHCDIV001 Work with diverse people CHCLEG003 Manage legal and ethical compliance HLTAAP002 Confirm physical health status HLTINF004 Manage the prevention and control of infection HLTMSG009 Develop massage practice HLTMSG010 Assess client massage needs HLTMSG011 Provide massage treatments HLTMSG012 Apply relaxation massage clinical practice HLTWHS004 Manage work health and safety Elective units BSBESB401 Research and develop business plans HLTAID011 Provide First Aid CHCPRP003 Reflect on and improve own professional practice If you require RPL Kits with comprehensive benchmarking
maintain and modify customer premises communications cabling: ACMA Open Rule * We can develop additional elective units that are not listed on request (Please contact us for further information)
windows and frames CPCCJS3003 Assemble and install stairs CPCCCA3001 Carry out general demolition of minor building structures CPCCCA3003 Install flooring systems CPCCCA3004 Construct and erect wall frames CPCCCA3006 Erect roof trusses CPCCCA3011 Refurbish timber sashes to window frames CPCCCA3014 Construct and install bulkheads If you require RPL Kits with comprehensive benchmarking
AURAMA005 Manage complex customer issues in an automotive workplace BSBPEF402 Develop personal work priorities
Vocational Placement Kit-MEM27023 Diagnose and rectify fieldbus circuits in mobile and stationary plant and equipment CUA Units of competency BSBOPS404 ImplementA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.
