Learner Guide-CPPCLO3108 Clean window coverings RTO Policies and Procedures Our learner and assessment resources

Our learner and assessment resources contain everything you need to begin training and assessing your learners

Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURATA001 Identify basic automotive faults using troubleshooting processes AURTTK102 Use and maintain tools and equipment in an automotive workplace Elective Units AURTTB101 Inspect and service braking systems AURTTD002 Inspect and service steering systems AURTTD004 Inspect and service suspension systems AURTTZ102 Diagnose and repair exhaust systems AURAFA103 Communicate effectively in an automotive workplace AURAMA001 Work effectively with others in an automotive workplace AURETR112 Test and repair basic electrical circuits AURTTA104 Carry out servicing operations AURTTE104 Inspect and service engines AURTTQ103 Inspect and service drive shafts If you require RPL Kits with comprehensive benchmarking

Using Learning Management Systems (LMS) for effective delivery and tracking

present and debate ideas BSBCRT402 Collaborate in a creative process BSBDES301 Explore the use of colour BSBDES305 Source and apply information on the history and theory of design BSBDES401 Generate design solutions BSBDES403 Develop and extend design skills and practice BSBMGT402 Implement operational plan BSBSMB420 Evaluate and develop small business operations BSBWOR204 Use business technology CPPBDN4001 Research and evaluate construction materials and methods for building design projects * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service If you require RPL Kits with comprehensive benchmarking

Learner Guide-CPPCLO3108 Clean window coverings RTO Policies and Procedures Our learner and assessment resourcesOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce