procedures and programs to meet legislative requirement RIICWM401E Supervise civil works RIIRIS401E Apply site risk management system Elective units BSBINS402 Coordinate workplace information systems BSBOPS404 Implement customer service strategies BSBSTR402 Implement continuous improvement RIICPL401E Supervise the installation of underground services using open excavation RIICWM402E Supervise civil works contractors RIIWHS302E Implement traffic management plans BSBSUS411 Implement and monitor environmentally sustainable work practices If you require RPL Kits with comprehensive benchmarking
Core units TLID0020 Shift materials safely using manual handling methods TLIF0009 Ensure the safety of transport activities (Chain of Responsibility) Elective units BSBFIN302 Maintain financial records BSBINS302 Organise workplace information BSBINS308 Control records BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints BSBPEF301 Organise personal work priorities BSBPUR301 Purchase goods and services RIIHAN301E Operate elevating work platform TLIA0004 Complete receival and despatch documentation TLIA0008 Coordinate stocktakes TLIG0002 Lead a work team TLIE2007 Use communications systems If you require RPL Kits with comprehensive benchmarking
Model answers and benchmark responses
Units of competency HLTAHA012 Support the development of speech and communication skills HLTAHA013 Provide support in dysphagia management HLTAHA014 Assist and support the use of augmentative and alternative communication systems If you require RPL Kits with comprehensive benchmarking
Core units BSBAUD411 Participate in quality audits BSBAUD511 Initiate quality audits BSBAUD512 Lead quality audits BSBAUD513 Report on quality audits Elective units BSBAUD412 Work within compliance frameworks Group A BSBAUD514 Interpret compliance requirements Group A BSBDAT501 Analyse data Group B BSBAUD516 Develop and monitor processes for the management of breaches in compliance requirements Group A BSBAUD601 Establish and manage compliance management systems Group A BSBCMM511 Communicate with influence Group B BSBCRT511 Develop critical thinking in others Group B BSBPEF501 Manage personal and professional development Group B If you require RPL Kits with comprehensive benchmarking
SCORM Compliant Package-TLIE4006 Collect, analyse and present workplace data and information Pre-Order procedures and programs to meet* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.