SCORM Compliant Package-MEM12026 Perform advanced trade calculations in a manufacturing, engineering or related environment NWP aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

Core units AHCPCM406 Develop a soil health and plant nutrition program AHCPGD404 Plan a plant establishment program AHCWHS402 Maintain workplace health and safety processes AHCWRK410 Implement and monitor environmentally sustainable work practices Electives AHCBUS407 Cost a project AHCBUS408 Operate within a budget framework AHCBUS410 Report on a project AHCCHM405 Plan and implement a chemical use program AHCMOM402 Supervise maintenance of property

Core units BSBSUS201 Participate in environmentally sustainable work practices SHBHBAS001 Provide shampoo and basin services SHBHCUT001 Design haircut structures SHBHCUT002 Create one length or solid haircut structures SHBHCUT003 Create graduated haircut structures SHBHCUT004 Create layered haircut structures SHBHCUT005 Cut hair using over-comb techniques SHBHCUT007 Create combined traditional and classic men's haircut structures SSHBHCUT009 Cut hair using freehand clipper techniques SHBHCUT011 Design and maintain beards and moustaches SHBHCUT012 Shave heads and faces SHBHCUT013 Provide men's general grooming services SHBHDES001 Dry hair to shape SHBHIND001 Maintain and organise tools

Units of competency HLTWHS001 Participate in workplace health and safety SISXCCS001 Provide quality service SISFFIT010 Deliver pre-choreographed or prescribed group exercise to music SISFFIT009 Deliver pre-choreographed or prescribed community fitness * We can develop additional elective units that are not listed on request (Please contact us for further information)

wheel and rim assembly applications * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-MEM12026 Perform advanced trade calculations in a manufacturing, engineering or related environment NWP aggressive or abusive customers SIRXCEG009* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.